INET Order Processing

Order Status

You may check the status of your order at any time by calling 802-234-9951, or by emailing a member of the Bethel Mills Sales Team.

Customers’ accounts must be in good standing with Bethel Mills to receive merchandise.

Delivery Charges will apply to shipments.

Dates of delivery are subject to product and transport availability.

Order Cancellation

Customers may cancel an Order at any time prior to the Order being picked or staged for delivery, by calling 802-234-9951 during normal business hours and personally speaking with a member of our Sales Team or Dispatch office.

A restocking charge may be incurred for Orders that have been staged or are in transit when canceled or refused at point of delivery.

Special Orders must be paid for in advance of pickup or delivery. Generally, Special Orders may not be cancelled or returned.  For questions, please contact a Sales Associate at 802-234-9951

Pickup:

Kindly contact our stores to schedule your date and time of pickup 802-234-9951.

Shipping

Bethel Mills is happy to provide delivery services to its customers.  For specific Shipping information (charges and timing), please contact a Salesperson at 802-234-9951 during normal business hours.

Returns

All claims and returned goods must be authorized by a Bethel Mills representative and made no later than 30 days from receipt and be accompanied by an Invoice.

Items being returned must be in like new condition. 

Returned goods are subject to a restocking charge. 

Special Orders are generally not returnable. Please contact your Salesperson for details.

Payment Processing

For online purchases Bethel Mills currently accepts VISA, Mastercard, America Express and Discover.

If you have a house charge account with Bethel Mills, online payments can be made if you request us to open your account to the Online Store and you establish a Username and password. 

When paying with a credit card online or by telephone, a convenience fee will be charged to your account, please contact bookkeeping for more information, 802-234-9951 ext. 3.   

Privacy Policy:

Your privacy is important to us.  You may visit our website anonymously.  We collect information from you only when you register on the site, place an order, sign up, fill out a form, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in other site features.  When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information.  We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  Credit card information is processed by a third-party processor.

We may use the information we collect to personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested, to allow us to better service you in responding to your customer service requests, to quickly process your transactions, and to administer a contest, promotion, survey or other site feature.

The privacy policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.  We reserve the right to update or change our policy at any time and the policy should be reviewed periodically.  Your continued use of the service after we post any modifications to the policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the privacy policy.

TERMS AND CONDITION OF SERVICE

Bethel Mills Inc., ("Bethel Mills," "our," "us" or "we") offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

SECTION 1 - PERSONAL INFORMATION

Submission of personal information through the store is governed by our Privacy Policy.

SECTION 2 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the various Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 3 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 4 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Bethel Mills and all of its related subsidiaries make no warranty, expressed or implied, whether of merchantability, suitability, or fitness for a particular purpose, as to the goods and or materials purchased through this website, or as to the condition or workmanship thereof, or as to the condition or workmanship thereof, or the absence of any defects therein, whether latent or patent, it being understood and agreed by purchaser that purchaser is solely relying upon the representation and warranties of the direct manufacturer of any goods and or materials sold through this website.

In no case shall Bethel Mills, Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 5 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Bethel Mills, Inc., and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 6 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 7 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 8 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 9 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Vermont, USA.

SECTION 10 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 QUESTIONS AND CONTACT INFORMATION

Questions about the Terms of Service or your order status should be sent to us by calling 802-234-9951 or by emailing info@bethelmills.com